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Frequently Asked Questions
We offer a wide range of high-quality light fittings, including ceiling lights, wall lights, outdoor lighting, and more. Browse our collections to find the perfect lighting solution for your space.
Yes, our products are designed to cater to both residential and commercial environments. If you need guidance on product selection, feel free to contact us.
Absolutely! Many of our products are compatible with energy-efficient LED bulbs or come with integrated LEDs. Look for "LED" in the product description.
Yes, all our light fittings include detailed installation instructions. If you need further assistance, contact us or consult a qualified electrician.
Many of our fittings are compatible with dimmable bulbs. Check the product specifications for details or contact us if you’re unsure.
Yes, we’re happy to provide guidance on selecting the right lighting for your space. Get in touch with us at hello@leoralighting.co.uk.
Orders over £150: Free standard UK delivery
Orders under £150: £5.95 standard delivery charge
Delivery time varies:
UK-stocked items: 3–5 working days from dispatch
Items shipped from Europe: Up to 40 days
Special Order items: Lead times shown on product pages
Please check the product page for specific delivery timelines and refer to your dispatch confirmation email for tracking information.
Not automatically, but we may be able to quote for international shipping. Please email us at hello@leoralighting.co.uk with your location and item details.
Yes. You can return most unused, unopened items within 14 days of delivery. Please ensure the item is in original packaging and resaleable condition.
Please inspect your order upon delivery and report any damage to us within 48 hours. We’ll work with you to resolve the issue promptly.
Please email hello@leoralighting.co.uk with photos and your order number so we can assist you.
Please email hello@leoralighting.co.uk with photos and your order number so we can assist you.
Contact us at hello@leoralighting.co.uk to request a returns number. Ensure the product is securely packaged, and include your order details with the return.
You can place an order directly through our website by adding items to your cart and proceeding to checkout. If you encounter any issues, contact us at hello@leoralighting.co.uk.
We accept major credit and debit cards, PayPal, and other secure payment methods listed at checkout.
If you need to amend your order, please contact us as soon as possible at hello@leoralighting.co.uk. Changes can only be made before the order is dispatched.
Yes, our products come with a manufacturer’s warranty. Warranty details are included in the product description and packaging.
If you experience any issues, please contact us with your order details and a description of the problem. We’ll assist you in resolving it under the terms of the warranty.